FAQs

Frequently Asked Questions (FAQs)

1. Products & Quality

• What materials are your products made of?
  All of our furniture is crafted from carefully selected, high-quality materials such as premium wood, durable metals, and eco-friendly fabrics. We prioritize both aesthetics and long-lasting durability.

• Do your products come with a warranty?
  Yes, every product includes a warranty that covers manufacturing defects. Warranty periods vary by item, typically ranging from 1–3 years.

• Are the materials safe and eco-friendly?
  Absolutely. We use non-toxic finishes and responsibly sourced materials to ensure both your safety and a sustainable future.

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2. Ordering & Payment

• Can I place an order online?
  Yes, you can conveniently shop through our online store. Our team is also available to guide you via phone or live chat.

• What payment methods do you accept?
  We accept major payment methods including Visa, MasterCard, PayPal, Apple Pay, Google Pay, and bank transfers.

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3. Delivery & Installation

• How long does delivery take?
  Standard items are usually delivered within 5–10 business days. Custom orders may take longer depending on production time.

• Do you provide home delivery services?
  Yes, we offer nationwide delivery with professional handling to ensure your furniture arrives in perfect condition.